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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Irene Johnson

May 30, 2025

5  out of  5
rating by Irene Johnson
"I have known Karen for many years and always appreciate her assistant with any insurance matter. She is so knowledgeable, willing to help and knows how to find the answer to one's question if she does not immediately know. She is a special asset to this insurance office."
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Katie Kirk Ross

May 29, 2025

5  out of  5
rating by Katie Kirk Ross
"I am always grateful to Karen and the rest of the team at Doug Baker-State Farm. They are always professional and provide very prompt service with all of my questions. My recent questions were answered right away and I got the assistance I needed in a friendly manner. The team has great experience and expertise and I highly recommend Doug Baker State farm insurance for your needs in Branson and the surrounding areas in Southern MO!"
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Faye Schubert

May 23, 2025

5  out of  5
rating by Faye Schubert
"Always helpful with questions about coverage or options to improve my policy."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Rodney Gallaway

May 22, 2025

5  out of  5
rating by Rodney Gallaway
"Doug Bakers office is so helpful and takes the time to explain your coverage to ensure I understand what coverage I have meets my needs. I wish they also covered Arkansas as well. They make me feel like a customer and I like that feeling. Great job"
We responded:
"Thank you for a wonderful review, Rodney! We are delighted to know you had a great experience with our State Farm office. We are happy to be your good neighbor in Missouri... as well as Arkansas! Give us a call if there are additional insurance needs you have in our neighboring state!"
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Todd Hauger

May 21, 2025

5  out of  5
rating by Todd Hauger
"Gloria has done such a wonderful job taking care of so many of the clients I have encouraged to go her way. A+ review from each of them, and I couldn't ask her for more than she already is!"
We responded:
"Thank you for such a fantastic review, Todd! Gloria has been with us for almost 5 years and is a wonderful member of our team. She truly cares about our policyholders and keeps their best interest at heart when providing excellent service. "
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MIKE Seewald

May 21, 2025

5  out of  5
rating by MIKE Seewald
"Gloria was amazing! She helped my parents out with an insurance need. I was so grateful for her compassion and professionalism. Nothing but praises from many friends who have chosen to work with Gloria."
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Tracy Cash

May 20, 2025

5  out of  5
rating by Tracy Cash
"Contacted Gloria late in the day needing coverage for a new home and future forecast looking poor. She was able to quickly put together coverage at an affordable rate and answer all my questions very efficiently."
We responded:
"Thank you for your wonderful 5-star review! We are glad to hear you had a great experience with Gloria. She is always here for our good neighbors! "
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John Raxsdale

May 19, 2025

5  out of  5
rating by John Raxsdale
"Karen in billing was great. She was patient explaining changes in our policy costs so that we felt satisfied. She is an asset to that office!"
We responded:
"John, Thanks so much for the review and the shout out to Karen. She has been with me 25+years and when it comes to billing she is our expert. Without her and her experience we would be at a loss. Thank you for trusting Karen as well as the rest of my agency to help you with your insurance needs. "
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Kaleb

May 19, 2025

5  out of  5
rating by Kaleb
"Excellent customer service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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kohlerdrums

May 15, 2025

5  out of  5
rating by kohlerdrums
"Professional, courteous and friendly service"
We responded:
"Thanks so much for the review. Getting to know you has been a pleasure and I love the technical questions you ask! Thanks for trusting me and my team with your insurance needs. "
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Robert Gonzalez

May 13, 2025

5  out of  5
rating by Robert Gonzalez
"Very nice guy .pays attention to what your asking"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kirsten Limpert

April 16, 2025

5  out of  5
rating by Kirsten Limpert
"Handled my situation fairly and professionally."
We responded:
"Thank you for your 5-star review, Kirsten! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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C Coger

April 7, 2025

5  out of  5
rating by C Coger
"We've moved states many times and have had State Farm for 20 years. They make it SUPER easy. I called while we were in route for our move to MO and Stacey had us all setup and transferred within minutes. Excellent customer service!! 2025 update: We left for a year and came back for the customer service and one-stop shop. Ashton worked diligently to help us include our home. Same excellent customer service!! Love State Farm!"
We responded:
"We're so pleased to hear that, Cassi! It really makes us happy to hear that we made a transition that much easier and allowed you to focus on your family and everything else! Don't hesitate to give us a call about your insurance if you have any questions. Thanks for the awesome review!"
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Curtis McIntire

March 21, 2025

5  out of  5
rating by Curtis McIntire
"Doug and his staff at State farm have taken care of all my automotive needs for the last 24 years and I'm very pleased with his staff"
We responded:
"Thank you for the fantastic 5-star review, Curtis! We sincerely appreciate your continuous loyalty throughout the years and are glad to know you're satisfied with the service at our State Farm office! Thanks for being a good neighbor!"
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Marshal Pitt

March 13, 2025

5  out of  5
rating by Marshal Pitt
"Very genuinely nice, friendly, and helpful service!"
We responded:
"Thank you for reviewing our State Farm office, Marshal! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Shannon Woods

March 13, 2025

5  out of  5
rating by Shannon Woods
"They are always willing to help and find us the best coverage available for the price. We just love this team"
We responded:
"Thank you for taking the time to share your thoughts, Shannon! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, our team is always happy to help!"
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Tyler Frahm

March 4, 2025

5  out of  5
rating by Tyler Frahm
"I recently switched all of my insurance over to State Farm for my vehicles and boat. Not only did they beat my previous rates by a considerable amount but the level of service I’ve received from James Tavera overshadows the savings! He went out of his way to get me what I needed, he made something that didn’t seem very easy to get taken care of a breeze! Thanks again James!"
We responded:
"Tyler, we're glad you had an amazing experience with James! Thank you for leaving such a great review. We always try to provide the best possible customer service experience. Please let us know if you have any other insurance questions and we’re more than happy to assist. Thanks again for the great review!"
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Brandi Flick

March 3, 2025

5  out of  5
rating by Brandi Flick
"Love my State Farm agent they have always been very helpful 😊"
We responded:
"We’re thankful for your review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michael Carter

March 3, 2025

5  out of  5
rating by Michael Carter
"They’re there whenever I need them."
We responded:
"Thank you for your review, Michael. We pride ourselves on our fabulous customer service. Thanks for being a Good Neighbor! "
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Gary Mullins

February 21, 2025

5  out of  5
rating by Gary Mullins
"Very friendly, and professional. been with them for several years now no problems."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bryan Bailey

February 17, 2025

5  out of  5
rating by Bryan Bailey
"Ashton’s service was top notch."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kaley Blesse

February 13, 2025

5  out of  5
rating by Kaley Blesse
"The staff are so courteous and professional. Always happy to help !"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ann Schmitz

January 23, 2025

5  out of  5
rating by Ann Schmitz
"Ronnie Jones was great. We came in to see him due to our insurance company no longer covering watercraft in Missouri. In the process of discussing that, he took the time to discuss our other coverage. We found he could give us better coverage for less than what we were currently paying. He answered all our questions, made suggestions and came up with the best solution for us. We definitely would recommend him. He’s very realistic and honest."
We responded:
"Thank you for sharing your experience, Ann! We're glad Ronnie was able to help you find better coverage and provide honest, personalized service. We appreciate your recommendation! We certainly do love saving money for our Good Neighbors and we look forward to connecting with you again! "
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Barjeana Jeffries

January 22, 2025

5  out of  5
rating by Barjeana Jeffries
"State Farm agent was very helpful today!"
We responded:
"We always try to provide the best possible customer service experience, Barjeana! Thank you for taking the time to leave us a great review! We look forward to connecting with you again soon. "
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Janie Machens

January 16, 2025

5  out of  5
rating by Janie Machens
"Very helpful staff!"
We responded:
"I'm very glad you think so, Janie! We pride ourselves on our fabulous customer service. Thanks for being a Good Neighbor! "