Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of nathan hoffpauir

nathan hoffpauir

April 19, 2024

5  out of  5 rating by nathan hoffpauir
"Ashton was able to help with our bill today and save us over $100.00 a year which is awesome. She is very respectful and polite she very good at her job and I would always talk to her if I needed help or had any questions."
Profile photo of Barb Seale

Barb Seale

April 17, 2024

5  out of  5 rating by Barb Seale
"I always have quick help when dealing with Doug Bakers office. Whether it’s an accident or question about our policy we have had exceptional help every time. Karen in billing is so efficient & kind & goes above & beyond to help. It is such a pleasure talking with her! I am so pleased we found the office of Doug Baker for our insurance needs."
Profile photo of Merlin Schreffler

Merlin Schreffler

April 16, 2024

5  out of  5 rating by Merlin Schreffler
"Always responsive, very knowledgeable, great to work with. I have worked with Karen on billing, and Ronnie on homeowners insurance. And others. They've all done a great job."
Profile photo of Richard LA RANCE SR

Richard LA RANCE SR

April 14, 2024

5  out of  5 rating by Richard LA RANCE SR
"Very nice people 😁"
Profile photo of Elizabeth Alms

Elizabeth Alms

April 10, 2024

5  out of  5 rating by Elizabeth Alms
"I have been with Doug Baker for years. My Father liked Doug when he moved to the area. I have been with State Farm since 1977. My only insurance company. I have had multiple cars covered with this company. As a family I’m sure we have had property insurance also. Anytime I call the office they are nice and professional. My questions or needs get immediate attention. Everyone is so nice it makes me feel like a friend but I never see them. The staff is awesome."
Profile photo of Kent Iliff

Kent Iliff

April 9, 2024

5  out of  5 rating by Kent Iliff
"It was easy to insure my truck. Aston was very helpful getting me the coverage I needed."
Profile photo of Brad Dickey

Brad Dickey

March 29, 2024

5  out of  5 rating by Brad Dickey
"I highly recommend this State Farm office. Tisha has been extremely helpful with one of our policies after we moved to Hollister and changed offices. She helped us get a credit when we noticed an error on the policy that the other office missed."
Profile photo of Christy Clark

Christy Clark

March 29, 2024

5  out of  5 rating by Christy Clark
"I’ve had State Farm for many years. I’ve never had an issue. All of the staff at Doug Baker’s office is fabulous! Always friendly and helpful. They jump right on whatever I have ever needed and don’t waste any time doing it. I’ve always been very pleased with everything they have done for us. Give them a try, I promise you won’t regret it!"
Profile photo of Emilee Curbow

Emilee Curbow

March 27, 2024

5  out of  5 rating by Emilee Curbow
"I highly recommend Doug Baker State Farm! Their team was incredibly helpful in guiding me to find the right coverage and their customer service is top notch!"
Profile photo of Deborah Land

Deborah Land

March 25, 2024

5  out of  5 rating by Deborah Land
"We love our State Farm Agent. Ronnie is professional courteous and always answers the phone with a SMILE! He’s quick with answers to our questions and great at problem resolution. All the staff is friendly and helpful!"
Profile photo of Sherry Weible

Sherry Weible

March 21, 2024

5  out of  5 rating by Sherry Weible
"Thanks very much to Doug, Tisha, and the rest of the staff for helping us get all of our Stare Farm policies moved here to Branson!! We had a few changes to make and everything was a smooth transition!"
Profile photo of David Russell

David Russell

March 21, 2024

5  out of  5 rating by David Russell
"The staff at Doug Baker have always been friendly and helpful with all issues for our cars and home insurance needs. Moving to Branson from a larger city a few years ago (where you feel like you're just a number), it's been a welcome change."
Profile photo of Liliane Palumbo

Liliane Palumbo

January 25, 2024

5  out of  5 rating by Liliane Palumbo
"I spoke with Gloria and she explained logically how State Farm calculates my rate and it totally makes sense now. She made my day.!"
Profile photo of Melanie Faulkner

Melanie Faulkner

October 31, 2023

5  out of  5 rating by Melanie Faulkner
"Have had nothing but excellent customer service since switching here a little over a year ago. Ronnie Jones always responds promptly and efficiently and is always so helpful in answering any questions I may have. Makes policy adjustments and changes as seamless as possible. Highly recommend."
Profile photo of Kathleen Rogers

Kathleen Rogers

August 18, 2023

5  out of  5 rating by Kathleen Rogers
"Today is 8/18/2023 - I just spoke with Karen again at State Farm. Karen is ALWAYS so very helpful!! I sincerely appreciate her so much. Today I called her to ask for a recommendation to take my car to get some body work done from an accident I had when someone hit my car. SHE was able to help me with a name of a reputable place to take my vehicle. THANKS Karen!!"
Profile photo of Kathy Staley

Kathy Staley

August 16, 2023

5  out of  5 rating by Kathy Staley
"Been with State Farm 39 years. Doug Baker and his people have taken care of our insurance needs for more than 23 years. Service is excellent. Helpful beyond the norm. Highly recommend. p look ol"
Profile photo of Scott Clark

Scott Clark

August 15, 2023

5  out of  5 rating by Scott Clark
"These guys are outstanding!! Twice now, I've consulted them with questions and ended up saving money. Talk to them if (a) you rent cars and want to understand coverages of the stuff you purchase at the rental counter and whether or not you need it, and (b) if you rent storage space or an apartment, their coverage for your belongings and liability is *way* lower cost than what you are offered through leasing and storage places. Thanks Ronnie!"
Profile photo of Darin Carter

Darin Carter

July 18, 2023

5  out of  5 rating by Darin Carter
"They are awesome"
Profile photo of Daniel Ortega

Daniel Ortega

June 16, 2023

5  out of  5 rating by Daniel Ortega
"Great customer service and always easy to get a hold of. I appreciate it Karen’s professionalism and willingness to help. Up until I recently sold it, the Baker State Farm was our insurer on our condo. Great team!"
Profile photo of Michael Sowders

Michael Sowders

June 16, 2023

5  out of  5 rating by Michael Sowders
"Thank you for looking into my issues and getting answers. Best service ever!"
Profile photo of Jenna Hamilton

Jenna Hamilton

May 27, 2023

5  out of  5 rating by Jenna Hamilton
"Ronnie is my insurance agent at Doug Baker State Farm and I couldn't ask for anyone better! You can tell they value communication here, as they actively listen to your questions and concerns and do their best to thoroughly explain information and help you through necessary processes and procedures. I would recommend anyone who is looking for an insurance agent to look here!"
Profile photo of Cody Rought

Cody Rought

April 6, 2023

5  out of  5 rating by Cody Rought
"Always very responsive, helpful, and understanding! Highly recommend"
Profile photo of Bryan Holt

Bryan Holt

February 28, 2023

5  out of  5 rating by Bryan Holt
"Best company and people I have ever worked with. Been a customer for over 25years!"
Profile photo of Scott Russell

Scott Russell

February 27, 2023

5  out of  5 rating by Scott Russell
"Great people. Great customer service!"
Profile photo of Denese Williams

Denese Williams

February 26, 2023

5  out of  5 rating by Denese Williams
"Great, employees are very helpful and pleasant"